Field Service
We’re Coming to Canada This Summer!
Quebec, Manitoba, Saskatchewan: July 14 – 18
British Columbia: July 28 – Aug. 1
Alberta: Aug. 4 – 8
Ontario, Toronto, Ottawa: Aug. 11 – 15
Save 10% if you book in advance of our visit to your area.
July Field Service Visits
Save 10% if you book in advance of our visit to your area.
| Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday |
| 1 | 2 | 3 | 4 | |||
| 7 Minnesota Oklahoma | 8 Minnesota Oklahoma | 9 Minnesota Oklahoma | 10 Minnesota Oklahoma | 11 Minnesota Oklahoma | ||
| 14 Maryland North Dakota South Dakota Quebec Manitoba Saskatchewan | 15 Maryland North Dakota South Dakota Quebec Manitoba Saskatchewan | 16 Maryland North Dakota South Dakota Quebec Manitoba Saskatchewan | 17 Maryland North Dakota South Dakota Quebec Manitoba Saskatchewan | 18 Maryland North Dakota South Dakota Quebec Manitoba Saskatchewan | ||
| 21 Texas | 22 Texas | 23 Texas | 24 Texas | 25 Texas | ||
| 28 Seattle British Columbia | 29 Seattle British Columbia | 30 Seattle British Columbia | 31 Seattle British Columbia |
Annual Maintenance — A Decade of Reliability
Is your sterilizer due for a checkup?
You rely on your Andersen sterilizer as a critical component of your infection control strategy. Annual maintenance is the key to the longevity, efficiency, and reliability of your sterilizer. As the manufacturer of your gas sterilizer, Andersen recommends annual preventive maintenance to ensure optimal performance for your machine’s entire 10-year useful life.
Performance. Protection. Peace of Mind.
Protect your investment and prevent costly repairs or downtime with one of our maintenance plans:
| Andersen Sterilizers® Service Plan Comparison | One-Time Service | Basic Annual Maintenance | Comprehensive Annual Maintenance Agreement |
| Service Agreement |  |  |  |
| 24/7 Phone Support |  | | |
| Andersen Certified Technician | | | |
| Safety Inspection & Maintenance | | | |
| Replace Worn Filter(s) | | | |
| Replace Tubing | | | |
| All Replacement Parts | | | |
| Emergency Repair | | | |
| Emergency Travel | | | |
| 60-Point Service Report | | | |
Additional Service Options
Contact us for full details and pricing.
INSTALLATION VALIDATION
Have you just had your sterilizer installed or moved? Our technicians can perform Installation Validation. We will verify that your sterilizer has been installed according to the manufacturer’s specifications and best practices.
REPLACEMENT PARTS
We sell replacement parts for sterilizers, such as purge probes, purge probe tubing, door magnets, fuses, and filters.
Please note: Any parts that require opening the top of the sterilizer can only be replaced by an Andersen-Certified Technician as part of our comprehensive sterilizer service. Contact us about a replacement part.
MULTI-STERILIZER DISCOUNTS
Do you have more than one Andersen Sterilizer? If we service more than one sterilizer in one location, we offer multi-sterilizer discounts.
Meet Our Field Service Team
Our certified field service technicians are experts in the care and maintenance of Andersen’s state-of-the-art sterilizers. Each technician undergoes extensive technical training to become an Andersen Sterilizers field service technician. They are accessible and knowledgeable, ensuring you receive the best sterilizer service possible. For questions, email service@sterility.com.
Technical Service Manager
Corporate Account Manager
Field Service Technician
Field Service Technician
Field Service Technician
We depend on Andersen for our maintenance because their technicians are always on time and very thorough. Anytime I call, they are good to follow through and help me.”
Lynn Davis
Ordering Manager
Baldwin Animal Clinic
Summerdale, AL
We’re available 24 hours a day, 365 days a year!
Monday — Friday
8:30 a.m. to 5 p.m. EST
800.523.1276
After Hours
Medical/Chemical Emergencies Only
VelocityEHS: 800.255.3924